Are you looking to part ways with NordVPN? Canceling your subscription is a quick process that will allow you to save money or try out other virtual private network (VPN) services. Our guide outlines how to cancel your subscription with ease, and we’ll cover the refund options available to users. We also include instructions on switching between plans, should this be more suitable for your circumstances.

How to cancel NordVPN

if you've decided it's time for a change and need to cancel your NordVPN membership, it takes only a few minutes to do so:

1. Log in to your NordVPN account.
2. Navigate to My Account at the page's top right-hand corner.
3. Click on Billing > Subscriptions > Manage (next to Auto-Renewal) > Cancel Auto-Renewal.
4. Confirm cancellation by clicking “Yes” to proceed.

After you’ve completed the above steps in your Nord account, simply wait until you receive a confirmation email from NordVPN to let you know the subscription has been canceled.

For those using NordVPN on their iPhone or Android mobile device, you can follow a similar NordVPN subscription cancellation procedure. Log in from your mobile and navigate to the “Account Tab” before following steps three onward.

If you face any difficulties along the way, simply reach out to the NordVPN customer support team via email or live chat for assistance.

How to get a refund from NordVPN

For those who are still in the trial phase of their membership period, good news. You're eligible for a full refund as long as it's requested within 30 days of signing up. To obtain a NordVPN refund, contact its customer service team via email or live chat. Its support team can guide customers through the entire refund process effortlessly any time, any day.

You should be prepared with essential info such as account login details, payment history, and why you’re requesting the refund. Having these details on hand will prevent unnecessary delays during the processing of the refund that can be caused by any incorrect information, which should take around five to 10 working days, under normal circumstances.

When you request a refund from NordVPN, remember that reimbursement will only go back into the original payment method when you first subscribed. Depending on your banking provider's regulations and processes, it may take longer than the aforementioned five to 10 working days for the refunded amount to show in your account, due to its specific processing times.

If you made payments with an alternative method, such as cryptocurrency, please note that there will be a longer processing time. This may result in a delay beyond the standard time frame guaranteed by NordVPN’s return policy.

Getting a refund through NordVPN shouldn't be troublesome. However, if there are any complications along the way, don't forget that the customer service team is only a message away.

How to change your NordVPN subscription

Switching plans with NordVPN doesn't have to be complicated or frustrating, and you can do it quickly using the user-friendly interface. Once you've logged in, find "Change Plan" on the menu sidebar and click it. You'll see all of NordVPN's subscription options at varying prices. Choose one that works best for what you need. And remember that longer subscriptions are typically cheaper per month.

After selecting a new plan, confirm this decision by entering payment information. Opting for a more wallet-friendly subscription with NordVPN might seem tempting. However, you won’t receive reimbursement for the remaining days on your original plan should you downgrade and choose one with lower costs.

For example, moving from an annual agreement to monthly payments warrants no repayment from NordVPN for months still on the old term. It's also important to note that modifying one's subscription has no effect on existing memberships: once they've expired, the new subscription starts.

To get the best value from NordVPN, it's worth keeping an eye out for any promotions or discounts available on its website or social media platforms before proceeding to modify or purchase your subscription plan.

NordVPN alternatives

Although NordVPN is one of our top choices for the best VPN services, there are plenty of other VPN's (including some of the best free VPNs) worth exploring as well. Remember, a VPN is a safer way to get public internet access since it masks your IP address — not to mention a VPN can help with unblocking Netflix and other geo-restricted content.

Here are some of the top alternatives:

ExpressVPN

ExpressVPN is good for its quick and dependable performance across a vast network of servers spanning more than 90 countries worldwide. With its powerful encryption and no-logs policy, you’ll have a secure connection that won’t track or reveal your online activities. 

ExpressVPN also provides an easy-to-use mobile app for Android and iOS so users can access blocked content on the go without needing to configure their device.

Surfshark

Surfshark has robust encryption features at a lower price point, and it allows users to link multiple devices simultaneously without additional fees. It also provides a dedicated P2P network for torrenting and streaming, which makes it ideal for users who need to access restricted content. The Surfshark app is available on several platforms and comes with an intuitive user interface.

CyberGhost

CyberGhost has notable features such as an easy-to-use interface, no-log policies, and more than 90 server locations. The provider also offers a unique, 45-day money-back guarantee and dedicated profiles for streaming platforms such as Netflix, Hulu, BBC iPlayer, and more. 

CyberGhost’s apps are available on multiple devices ranging from Mac to Linux, which allows users to access the internet securely while on the go.

NordVPN FAQ

Bottom line

Canceling your NordVPN subscription can be completed effortlessly and quickly without inconvenience. Users will receive a full refund if they cancel within the first 30 days.

If you decide you don’t want to cancel your subscription with NordVPN, you have the option to change your plan. If you have difficulty following any of the steps, remember to contact the NordVPN customer service team via email or live chat, and they’ll be able to assist you.

If you would like to try out an alternative, look out for similar competitors such as ExpressVPN, Surfshark, or CyberGhost. Whichever VPN service you choose, ensure you prioritize your online security and privacy, and read the privacy policy of any company you use so you’re fully aware of how your data is being used.

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Ryan L. Clancy

About the Author

Ryan Clancy is a freelance writer and blogger. With 5+ years of mechanical engineering experience, he's passionate about all things engineering and tech. He loves bringing engineering (especially mechanical) down to a level that everyone can understand.