OmniWatch is one of the newer identity monitoring solutions available. It provides many great features to help keep you safe, including credit, identity, and dark web monitoring. However, with it being a newer service, it still has some work to do as far as offering different types of monitoring features and providing family plans. 

We’ll provide more details on OmniWatch's pricing, features, and more in this review.

OmniWatch review at a glance

OmniWatch offers two different plans: Basic and Premium. Both plans provide similar services, but the Premium plan gives credit scores and monitoring with all three credit bureaus as well as $25,000 in ransomware protection.

All OmniWatch plans offer up to $2 million in identity theft insurance. This protection can help reimburse you for any funds lost due to theft. The policy does have some limitations; it doesn’t cover travel expenses, lost wages, and initial legal consultations.

OmniWatch also provides identity restoration experts who are available 24/7. This service can help you regain access to accounts, file paperwork on your behalf, and support you through the identity restoration process so you can resolve identity theft losses quickly.

OmniWatch pros and cons

What does OmniWatch protect against?

With OmniWatch, you can monitor the dark web for your personal information, including your Social Security number (SSN), phone number, physical address, and email address. It also provides credit monitoring and reports as well as a credit lock feature so you can surveil and protect your credit profile.

In the event of identity theft, OmniWatch provides coverage for up to $2 million in identity theft insurance and up to $25,000 in ransomware protection on the Premium plan. It also provides identity theft restoration agents to support you through the process of restoring your identity.

OmniWatch prices and subscriptions

OmniWatch offers two different subscription types: Basic and Premium. Although the Basic and Premium plans seem similar, the Premium plan gives you three-bureau credit monitoring and reports, while the Basic plan gives you only credit monitoring and reports for TransUnion. The Premium plan also provides up to $25,000 in ransomware protection.

We didn’t notice any option to add an adult or children to the plans, so OmniWatch may not be the best option if you’re trying to protect your entire family.

OmniWatch plans comparison

OmniWatch features

If you’re looking for identity or credit monitoring, OmniWatch provides both of those services. However, OmniWatch doesn’t include many other services that other identity monitoring solutions include, like financial activity monitoring and social media monitoring.

Credit monitoring

With OmniWatch Premium, you get access to credit reports and monitoring with Experian, TransUnion, and Equifax. If there’s a credit monitoring alert, you can receive notifications via email or by phone.

OmniWatch also includes an alert dashboard where you can see the different types of alerts from your account.

Credit reports and credit scores

Monitoring your credit report and credit score can help you discover identity theft when it happens. It also allows you to determine your creditworthiness in case you’re looking to apply for anything that uses credit. When shopping for a car or applying for a credit card, you may be asked about your credit score to help give the lender an idea of where your interest rate and approval may end up.

OmniWatch provides monthly TransUnion credit reports and Vantage 3.0 scores with both plans. The Premium plan also provides TransUnion, Experian, and Equifax credit reports every 90 days.

Identity monitoring

Identity theft monitoring can include several different sources of information. OmniWatch scans the dark web for any of the information you supply in your profile including name, email address, phone number, and physical address.

OmniWatch will also alert you if any of your information is involved in a data breach and is found on the dark web. At the top of your account, OmniWatch displays recent data breaches on a ticker, which we found helpful to see the latest breaches that affected us.

Unfortunately, OmniWatch’s identity monitoring stops at the dark web. The service doesn’t monitor any other sources. The best identity theft protection services can monitor additional items like your financial activity, USPS changes, modifications to your home title, and social media accounts.

Identity restoration services

In the event that your identity is stolen, it can be daunting to figure out how to get everything back in your control. Identity restoration services are a great way to help take some of the pressure off you.

OmniWatch offers identity restoration services with both of its plans. With OmniWatch, you get access to restoration specialists 24/7. These specialists can walk you through what you need to do when your identity is stolen and assist in filling out the necessary documentation.

Our experience with OmniWatch

Signing up for OmniWatch is relatively easy, and the company offers a 30-day free trial so you can get acclimated. When signing up, you’ll need to provide OmniWatch your SSN and other pertinent information so it can monitor your credit and identity. Once you’ve set up your account, you can also input additional phone numbers, email addresses, and physical addresses for monitoring.

Once you’re inside your OmniWatch account, the information is fairly limited. You can access your credit report from all three credit bureaus if you have the Premium plan. We thought the layout and design of the credit reports were nice, displaying all three side by side so you could see how they compare and spot any anomalies between them.

After we created an account, we didn’t receive any alerts about our identity or credit — which is a good thing, but we weren’t able to see how effective or accurate those alerts would be.

Does OmniWatch keep your data safe?

OmniWatch is new to the market, so the company hasn’t experienced any data breaches or concerns. We evaluated the company’s privacy policy to see if there was anything of note.

In its privacy policy, OmniWatch says, “We may share your Personal Information with advertisers and other third parties as part of our service to you.” However, OmniWatch notes that it won’t share any of your financial information with these advertisers or third parties unless it’s for performing OmniWatch core services like billing and fulfillment.

Under the Interest-Based Ads section, OmniWatch admits that it may share this personal information with advertisers for targeted advertising on unaffiliated third-party sites. OmniWatch collecting data to conduct its services is reasonable, but we don’t like that it shares data for users to receive targeted ads. At least it provides some links for opt-out pages, but we wish it wasn’t sharing data for this purpose at all.

OmniWatch compatibility

OmniWatch is only available online. It doesn’t have an app or browser extension to access your identity monitoring.

OmniWatch customer support

OmniWatch has a few options for customer support: You can access customer support through email, phone, or an online form. If contacting customer support via phone, you’re limited to the hours of operation, which are Monday through Friday from 7 a.m. to 4 p.m. (ET).

If you’re an OmniWatch user, you can access fraud restoration services 24/7. However, for questions outside of that, you’re still limited to the customer support hours

OmniWatch also offers a help center where you can find answers to some questions. Most of these questions are targeted at specific situations and how you should respond. They also don’t provide a lot of information about the features or specifications of the service.

OmniWatch alternatives

While OmniWatch is still in its infancy, there are several other more established identity monitoring solutions you can explore. Here are a couple that we recommend:

• Aura: Aura offers a robust identity monitoring solution with plans for individuals, couples, and families. Aura monitors your SSN, auto and home titles, criminal and court records, along with your financial transactions. It also offers several additional features including antivirus software, a virtual private network (VPN), and a password manager.

  Get Aura | Read Aura Review

• Norton LifeLock: LifeLock by Norton provides the most extensive identity theft insurance, offering anywhere from $1.05 million to $3 million depending on your plan. LifeLock also monitors your identity in several different ways including social media monitoring, home title, crime alerts, and investment account activity.

  Get Norton LifeLock | Read Norton LifeLock Review

• Identity Guard: Identity Guard is owned by Aura but includes different pricing and offerings that can cover any budget. The family plans cover up to five adults and unlimited children, allowing you to prevent child identity theft as well.

  Get Identity Guard | Read Identity Guard Review

OmniWatch FAQs

Bottom line: Is OmniWatch good?

There’s work to be done for OmniWatch to be a competitor in the crowded identity monitoring space. While OmniWatch does provide some identity theft information, other solutions give you access to more monitoring sources such as financial activity, home title, and USPS monitoring. However, we were impressed that it provides up to $2 million in identity theft insurance as well as an additional $25,000 in ransomware protection, which is more than most identity theft protection services. 

Overall, we’d think OmniWatch has potential as the new identity theft protection service on the market, especially if you're just seeking an individual plan with basic protection. If OmniWatch doesn't have everything you're seeking, you can view our best identity theft protection services list for further guidance. 

4.0

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On OmniWatch's website

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OmniWatch

• User-friendly identity theft protection service
• $2 million in identity theft coverage
• Only monitors dark web for identity protection

Author Details

Andrew Adams

About the Author

Andrew Strom Adams is a freelance writer focused on online privacy and digital security. He writes on various topics to help individuals protect themselves on the internet. Andrew has worked in legal marketing, technology, and startups. He has more than 12 years of experience in marketing and communications. He holds an M.B.A. from Westminster College and a B.A. in journalism from Oklahoma Baptist University. When he’s not writing, he’s playing with his two kids or watching reality TV.