Bitdefender vs. Webroot 2024: Bitdefender Bypasses Webroot

You’ll love either of these security solutions, but our testing found Bitdefender is more secure and offers more features.
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Best for Premium Features

4.8
Learn More
On Bitdefender's website

Bitdefender
  • Antivirus software offering reliable security
  • Simple yet powerful interface tools
  • Perfect protection score in third-party tests
  • Premium features incur additional subscription fees

Best for Cloud-Based Security

4.6
Learn More
On Webroot's website

Webroot
  • Fast, cloud-based scans
  • Ransomware reversal technology
  • Internet Security Plus plan required to clean device

If you don’t use an antivirus program yet and are trying to choose between Webroot and Bitdefender, we want you to know there is no wrong choice. Both products offer solid antivirus protection. Bitdefender has third-party test scores that will give you peace of mind for securing your device along with features like ransomware and phishing protection. And Webroot is no slouch, offering cloud-based scans and identity protection.

Are you ready to get your hands on Webroot antivirus software for serious security without paying a fortune? Perhaps you’re leaning toward Bitdefender for simple but powerful interface tools and near-perfect protection scores. We take a deeper look to help you decide.

In this article
Bitdefender vs. Webroot review at a glance
Bitdefender vs. Webroot: prices
Bitdefender vs. Webroot: features
Bitdefender vs. Webroot: test results
Bitdefender vs. Webroot: compatibility and ease of use
Bitdefender vs. Webroot: customer service
Bitdefender vs. Webroot FAQs
Bitdefender vs. Webroot: which is better?

Bitdefender vs. Webroot review at a glance

Bitdefender has prices ranging from $14.99–$59.99/first yr, depending on the number of devices you want covered and if you want protection for macOS and iOS. Webroot currently has four plans starting at $23.99/first yr and going as high as $77.99/first yr. You can see that Bitdefender’s starting prices are more budget-friendly.

With the Webroot subscriptions, you get a firewall and network connection monitor with all plans, and you can get coverage for up to five devices. Bitdefender will protect up to ten devices and includes limited VPN protection with all plans.

  • Bitdefender: Best for users who enjoy some premium features without paying a premium price
  • Webroot: Best for people who like a cloud-based system that can work without slowing down your device

Bitdefender vs. Webroot compared


Bitdefender

Webroot
Starting price Starts at $59.99/first yr Starts at $23.99/first yr
Max number of protected devices 10 5
24/7 customer support
Compatibility Windows, macOS, Android, iOS Windows, macOS, Android, iOS
Free version
Phishing protection
Ransomware protection
Ad blocker
Learn more Get Bitdefender
Read Bitdefender Review
Get Webroot
Read Webroot Review

One of the biggest differences between these two products is the device coverage you can get. Bitdefender Premium Security will protect up to ten devices, whereas Webroot will only protect up to five. With Bitdefender, you also get 24/7 customer support. Webroot doesn’t offer that feature.

If you’re looking for a free antivirus to start your security journey, Bitdefender offers a free version for Windows and Mac users. It also gives you live customer support with the free version, which is something you won’t get from all free antivirus products.

Bitdefender vs. Webroot: prices


Bitdefender

Webroot
Price range $14.99–$59.99/first yr $23.99–$77.99/yr
Best value plan Bitdefender Total Security for $39.99/first yr Webroot Internet Security Plus for $35.99/first yr
Money-back guarantee Yes, 30-day Yes, 70-day
Learn more Get Bitdefender
Read Bitdefender Review
Get Webroot
Read Webroot Review

The prices for Bitdefender and Webroot are similar for the highest tiers. There is only a $2 difference between them. Bitdefender’s basic plan is cheaper, but Webroot certainly doesn’t break the bank either considering this is the cost for a year's worth of coverage.

Bitdefender’s best value is the Total Security plan for $39.99/first yr. It covers five devices and protects against adware. You’ll also get parental controls and webcam and microphone protection.

With a cost of $35.99/first yr, we chose Webroot’s Internet Security Plus plan for its best value. It covers three devices for the first year. For that price, you also get protection against dangerous websites and password management across all your devices.

You’ll get the most essential features with both these value plans. The best antivirus software comes with phishing and ransomware protection, and neither of these programs will bog down your resources. Both providers offer some identity protection features if you splurge on the premium plans.

Bitdefender offers a 30-day money-back guarantee if you’re unhappy with the product. We’re blown away by Webroot’s 70-day money-back guarantee. That’s more than many antivirus products offer. The longest we’ve seen in most cases is 60 days.

Winner: This is a close call, but we think Bitdefender wins with all the features you could get, depending on which plan you choose. The Parental Controls feature is good for families, and unlimited VPN access is helpful for extra security.

Bitdefender vs. Webroot: features

Feature
Bitdefender

Webroot
Manual and scheduled scans Yes, for Windows
Phishing protection
Ransomware protection
Firewall Yes, for Windows only
Password manager
VPN
Device optimization tools Yes, for Windows only
Parental controls
Ad blocker
Learn more Get Bitdefender
Read Bitdefender Review
Get Webroot
Read Webroot Review

Bitdefender offers manual and scheduled scans for Windows. It has three scanning options for macOS, which are Quick Scan, System Scan, and Custom Scan. None of those are available for scheduled scans. Unlike Bitdefender, Webroot does allow scheduled scanning for either operating system, and the interface is easy to set up and use.

A screenshot of Webroot antivirus' Advanced Settings menu with the Schedule tab selected. This allows you to schedule scans and system optimizations for certain frequencies and times of day.

Also note that Bitdefender includes a firewall for Windows users, but not for Mac users. You also won’t get device optimization tools if you use a macOS. That can be a definite bummer for Apple fans who otherwise might like the options included with Bitdefender. Device optimization tools can be used to clean up old files and speed up your machine. Many users like this feature because it helps them tidy up their devices.

Bitdefender does come with an ad blocker that is helpful against those pesky, intrusive pop-ups that no one likes. There is also an anti-tracker that will show you the analytics of what has attempted to track your online activity and what’s been stopped.

We tried Bitdefender's anti-tracker browser extension on Safari and Google Chrome.

If you have a family, Bitdefender’s parental controls may interest you. You can see how much time your children have spent online and view which applications have been accessed.

Bitdefender's parental controls interface shows you screen time, applications used, and websites visited.

On the flip side, when you’re busy and don’t want to delve into your settings to find all the cool features of your antivirus, Webroot is a good choice. The software doesn’t take a toll on your system resources and supports both PC and Mac devices.

It comes with cloud-based scanning and real-time protection for phishing and malicious websites. In the Advanced Settings, it’s easy to customize scheduled scans. It even has a System Analyzer feature that shows you more specifics, like how much Ram you have and if you need software updates.

A screenshot of the Webroot System Analyzer results page. The results show issues for hardware and software, plus an alert that Safari's geolocation reporting is enabled. The total system score is 50 out of 100.

Winner: Although we'd like to see Bitdefender step up the features for Mac, it still wins the features round. With parental controls and features like anti-tracking and an ad blocker, we think you get more for your money.

Bitdefender vs. Webroot: test results

When reviewing antivirus software, it’s crucial to us that we give you recommendations based on our testing and that of a third-party test site. We rely on these sites for clear results on how antivirus products perform in real-world environments with scenarios that can happen at any time.

Bitdefender AV-TEST scores


Bitdefender
Windows score 17.5/18
macOS score 18/18
Android score 18/18
Learn more Get Bitdefender
Read Bitdefender Review
AV-TEST results as of May-June 2023.[1,2,3]

Webroot SE Labs scores


Webroot
Total accuracy 95%
False positives 0%
SE Labs rating 91.5%
Learn more Get Webroot
Read Webroot Review
SE-Labs test results as of July 2023.[4]

For our review purposes, we generally try to use the same testing sites, but for this one, the antivirus products used two different ones. We will still compare the ratings and scores to show you how they stacked up when targeted by attacks that may happen to home users.

When checking the antivirus on Windows OS, Bitdefender scored 100% for protection against zero-day malware attacks. That beats the industry average of 99.4%. It didn’t slow down system performance as much as the industry average either. The going rate is 14% when launching popular websites, but Bitdefender scored 13% and 12% in May and June, causing less of a slowdown than your average antivirus. Bitdefender did, however, flag more false positives than the industry average in both May and June 2023.

The Webroot scores from SE Labs weren’t quite as good. The total accuracy that is found by combining the protection accuracy and legitimate accuracy was only 95%. That may not look too bad, but when you see that protection accuracy was 87%, that doesn’t give you much faith in the antivirus protecting you against malware. The protection score represents the antivirus’s ability to detect threats, so the result is a bit disarming.

Winner: Bitdefender wins the testing round. Its scores are better, and we felt more comfortable with the antivirus product's ability to detect threats.

Bitdefender vs. Webroot: compatibility and ease of use


Bitdefender

Webroot
Windows
macOS
Android
iOS
Browser extensions Chrome, Firefox, Edge, Safari, Opera Chrome, IE, Edge, Firefox, Safari, Opera
Learn more Get Bitdefender
Read Bitdefender Review
Get Webroot
Read Webroot Review

Bitdefender was easy to use, and the menus were organized, so we never felt overwhelmed when looking for options. Neither the full system scan or quick scan made a noticeable impact on our device’s performance, even with numerous web browsers and search tabs open.

One caveat is that the antivirus application and the browser hub come in two parts. The parental controls must be set up when logged into Bitdefender Central. Once we overcame that hurdle, the rest was a cinch. Remember, if you’re an Apple user there will be some features you won’t have like the firewall, scheduled scans, and a file shredder. Although that’s disappointing, it’s also not rare when using antivirus programs with a Mac.

Our initial Bitdefender scan took about 37 minutes to complete. This makes sense for a more thorough first scan, but Bitdefender didn't give us an time estimate ahead of time.

Webroot worked well during testing. We ran numerous scans using the full scan and quick scan features. We saw no system performance issues when using the software. That may be due to the cloud-based architecture. The system optimizer did take a while to run, but we weren’t bothered by this as it searched through hundreds of thousands of files attempting to free up hard drive space. Taking less than ten minutes seems reasonable when it helps your device perform better.

A screenshot of the Webroot SecureAnywhere antivirus scan results, showing that a scan of about 738,000 files took 3 minutes and 36 seconds.

Winner: Webroot is the winner. It offers more compatible features no matter which operating system you use.

Bitdefender vs. Webroot: customer service


Bitdefender

Webroot
24/7 live chat
Phone
Email
Support forums
Online guides

Bitdefender has a wide array of customer-support options. We called them to get some information on features we were missing, like the firewall and device optimizer. The rep was helpful and friendly but seemed surprised that the macOS version was different from the Windows version. Still, he was courteous throughout the conversation.

Webroot doesn’t offer a stellar lineup of customer support options. You need to open a ticket to get help in most cases. There is a knowledge base where you can search for help if you’re in a hurry or reach out to the Webroot community for guidance. You can also try to call or use social media to ask questions on Facebook or Twitter. We really wish there was a live chat feature, though.

Winner: Although we think Webroot has a few good options, Bitdefender wins for customer support. You have every way to contact support aside from email. The 24/7 live chat function is good when you need assistance during off-peak hours.

Bitdefender vs. Webroot FAQs


+

Is Webroot as good as Bitdefender?

When looking at the test results for Webroot, we are hesitant to report that it is as good as Bitdefender. If you want malware protection, Bitdefender seems the better option.


+

Is Bitdefender worth it?

Bitdefender is worth it if you want a safe antivirus that has good third-party test scores when checking for malware threats and performance issues.


+

Does Webroot catch ransomware?

Webroot does stop ransomware so that it cannot infect your device, and all Webroot plans come with ransomware protection. If Webroot spots an unknown app, it quarantines the app and prevents it from making any system changes on your device. It also monitors those unknown apps to see what changes they make to your system. All this is done using cloud-based intelligence.

Bitdefender vs. Webroot: which is better?

After comparing both antivirus products side-by-side, we like them both and feel that most users will be happy with either. When choosing the better antivirus, Bitdefender has more features that make it an all-around solid antivirus. You get parental controls, incredible customer support, reasonable prices, and a VPN. If you use Windows, you will have even more features like a firewall and performance optimization tools.

Still, the main reason for using an antivirus is to protect your system from malware and cybercriminals who want to wreak havoc on it. The testing scores alone show that Bitdefender is a definite top contender for antivirus software that provides security and won’t leave you bankrupt after buying it.  Webroot, unfortunately, has some catching up to do when it comes to malware protection.

Bitdefender vs. Webroot alternatives

If neither of these antivirus products tickles your fancy, there are other options. We have a few honorable mentions you might prefer.

  • Norton 360: Norton includes an incredible security suite that offers real-time protection, parental controls, secure VPN, and more. Norton consistently scores well in third-party tests, and we like that you can choose to bundle its identity theft protection service, LifeLock, with its antivirus for double the protection.

    Get Norton | Read Our Norton Review
  • Avast: With a AAA rating from SE Labs, Avast gives you premium security with competitive pricing and a 60-day free trial to test the product. Its Premium Security plan includes a network inspector feature that warns you if a Wi-Fi network isn't safe. 

    Get Avast | Read Our Avast Review
  • McAfee: McAfee offers plans to protect unlimited devices with plenty of extras like a firewall, parental controls, and a file shredder. And if scams and identity theft are on your radar, it's reassuring to know McAfee antivirus comes with identity protection included. You'll also get its WebAdvisor tool, which blocks malicious websites.

    Get McAfee | Read Our McAfee Review
4.8
Learn More
On Bitdefender's website

Bitdefender
  • Antivirus software offering reliable security
  • Simple yet powerful interface tools
  • Perfect protection score in third-party tests
  • Premium features incur additional subscription fees
Author Details
Patti Croft is a freelance writer who specializes in all things technology. Her expertise includes antivirus software, online security strategies, and safety practices. She has a degree in Computer Information Systems and extensive experience working in the IT field. In her spare time, Patti is an avid reader and researcher, and loves spending time with her pets. She currently shares an office with her cat, Beau.

Citations

[1] Test Bitdefender Internet Security 26.0 for Windows 10
[2] Test Bitdefender Antivirus for Mac 9.3 for MacOS Ventura
[3] Test Bitdefender Mobile Security 3.3 for Android
[4] SE Labs Endpoint Security Home Protection Webroot Antivirus