Many people use a virtual private network to create a secure internet connection. For different reasons, you may decide you want to cancel the service. Because all IPVanish plans use the auto-renewal method, you’ll need to know how to cancel it.

You can stop the auto-renewals and cancel your IPVanish subscription with a few easy-to-follow steps. We’ll cover those below and give you some needed information based on these methods. Keep reading to learn how the IPVanish cancellation process works and how to change your subscription.

How to cancel IPVanish

If you’re canceling through the IPVanish website, log into your account and click on “I wish to cancel my subscription.” If you’re in your first month with the product, you may need to contact the support team for assistance. If you use a mobile device, the steps will be different.

Canceling IPVanish on iOS

Because payments are processed through Apple, your subscription must be canceled from your App Store account.

1. Go to Settings, then tap your name.
2. Click on Subscriptions.
3. Tap the IPVanish subscription.
4. Tap Cancel Subscription.

Once you cancel, your subscription will remain active until the next renewal date.

Canceling IPVanish on Android

If you’ve purchased the IPVanish app:

1. Go to your apps.
2. Choose the IPVanish app.
3. On your details page, click Cancel purchase.
4. Check your email for confirmation.

How to get a Google refund for IPVanish

You have 30 minutes from the time you purchase the subscription to cancel and get an automatic refund from Google. After that, the window will expire, but you can still contact IPVanish support to see if you qualify for a refund. Customer support will take these on a case-by-case basis, so it may be worth a try.

If you need to cancel a free trial through the Google Play Store:

1. Open the Google Play app on your Android device.
2. Tap the menu button of the Google Play app or your profile picture.
3. Tap Payments & Subscriptions in the side menu.
4. Tap Subscriptions.
5. Click the IPVanish trial subscription options.
6. Tap Cancel subscription and follow the instruction prompts to confirm.

How to get a refund from IPVanish

You can get a refund from IPVanish on one- and two-year plans with a 30-day money-back guarantee. Remember, this must be done during the first 30 days. If you’re using an iOS device and have purchased the app through the device, you must cancel within the first seven days to get a refund from Apple. IPVanish is clear that the company has no control over iOS refunds.

Similarly, if you create an IPVanish account via the Google Play store, you must cancel within the first seven days of your trial period and before your billing cycle begins. To get your refund, follow the steps above for your specific device within the time frame allowed by the refund policy.

How to change your IPVanish subscription

You have the option to change to a different plan instead of canceling your subscription entirely. For example, maybe you have chosen an annual plan and now want to switch to a monthly subscription. You can change your plan through your IPVanish setting from the My Account link as follows:

1. Log into your Account Control Panel by clicking the My Account link.
2. Go to the billing tab, then click the Change option by the renewal type.
3. Choose the subscription from the dropdown list for “Renewal Tier.”
4. Check the box to accept the terms, then click Submit.

Keep in mind, you do get a discount for choosing a one- or two-year plan. The monthly subscription will cost more per month. If you're not sure whether to keep using the VPN, take a look at our IPVanish review to get our take on its features and performance.

Other VPNs to try

If, after using the product, you decide to cancel your IPVanish account, we recommend you try another VPN for the best security protection. It may be that the IPVanish VPN doesn’t offer as many features as you’d like. Perhaps you want a free version. 

No matter the reason, using a VPN still helps protect your data from hackers, so we have a few suggestions from our list of the best VPN providers you might like instead.

• NordVPN: With NordVPN, you get a service that provides security with more than 5,000 servers and offers an easy-to-use interface. That’s good news when you want to connect to your favorite streaming services, such as Netflix, Amazon, or Hulu — and we also named NordVPN as one of the best VPNs for Kodi.
• Surfshark: Surfshark gives you fast speeds and good security features, such as a kill switch and simultaneous connections at an affordable price.
• ExpressVPN: ExpressVPN features fast speeds with no logs policy or tracking. With your monthly plan, you’ll get the encryption that keeps you safe, no matter the network.

IPVanish FAQ

Bottom line

Having a virtual private network connection is a great tool that gives you secure internet access. Whether you work from home or take your device to the local coffee shop, a VPN is designed for daily use.

IPVanish appeals to many users with large families or numerous devices because it gives you the ability to connect unlimited devices at a good price. The VPN is also compatible with most browsers and devices.

You can change your subscription if the plan you’ve chosen doesn’t work for you. Canceling your service is easy, and the refund policy is clear on how to get your money back. The transparency makes it easy to know what you’re getting with this service and how to proceed if you don’t wish to keep it. 

If the price of IPVanish is more than you want to pay, checking into the best free VPN services may give you the information needed for data protection without the expense of a subscription.

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On NordVPN's website

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NordVPN

• High-quality VPN offering safety and speed
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• Works with popular streaming services, including Netflix
• Too many confusing plans

Author Details

Patti Croft

About the Author

Patti Croft is a freelance writer who specializes in all things technology. Her expertise includes antivirus software, online security strategies, and safety practices. She has a degree in Computer Information Systems and extensive experience working in the IT field. In her spare time, Patti is an avid reader and researcher, and loves spending time with her pets. She currently shares an office with her cat, Beau.